BuyEntertainmentCentersOnline :: Customer Service
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Customer Service |
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We are always available to assist you by phone at 888.230.5934 or you can e-mail us!
Our Customer Commitment
BuyEntertainmentCentersOnline
is unconditionally committed to providing you with the largest
selection and highest quality flat screen entertainment centers and consoles at the most competitive
prices with the most knowledgeable customer service staff in the
business! We stand behind our products, and pledge the safest and most
enjoyable online shopping experience. We have taken every measure to
make shopping for quality entertainment centers the best option of any
online or offline retailer.
Quality Entertainment Centers at Competitive Prices
We
comb the web and constantly check our prices to make certain you are
receiving the best value and to ensure our prices are
the most competitive anywhere*. When comparing our prices with other
online retailers, please make certain you are comparing the same
product quality, total price (which includes the price of the entertainment center, shipping costs, and applicable taxes) and order processing
time. We would be quite surprised if you found a total price for an entertainment center lower than ours, but let us know if you do and we'll
attempt to match it at the time of purchase. Price match guarantee only
valid at time of purchase, including pricing with BuyEntertainmentCentersOnline or
another website. BuyEntertainmentCentersOnline strives to deliver exceptional
value and service, which means offering you the highest quality products at the most competitive price.
*
Low price guarantee does not include clearance or closeout items,
non-retail, private sales, membership clubs, and auction websites. The
Internet site must have the exact brand and model available for
purchase and delivery. (Out of stock or back ordered items are not
eligible).
14-Day No-Hassle Return Guarantee
Your
complete satisfaction is our number one goal, and we are proud to offer
the most convenient and flexible return and exchange policy anywhere!
Should you not be completely satisfied with your new entertainment center,
you may exchange the item within 14 days of receipt for store credit
towards another entertainment center with BuyEntertainmentCentersOnline. Please see our Returns and Exchanges section for more details.
Track Your Order
As
soon as your item is ready to ship, you will receive a tracking number
to follow the progress of your order. Please note that shippers may not
“location-scan” all of their shipments in an effort to speed delivery.
Packages are processed in bulk when shipping volume is high, and the
first time a package may be scanned could be upon arrival at a regional
center near the destination. Please do not be concerned if you do not
see any tracking data for your shipment and the estimated delivery date
has not yet passed.
Returns & Exchanges
We
are proud to offer an easy and flexible return and exchange policy by
offering a 14-day unconditional guarantee. After you receive your
order, if the entertainment center does not match the decor of your home, your taste,
your colors, or just plain didn't meet your expectations, we will
provide you store credit for any other entertainment center in our inventory. Please
see our Returns and Exchanges section for more details.
Should you have any questions, please feel free to contact our helpful customer service department at 888.230.5934 or e-mail us.
Our customer service hours are Monday - Friday from 8:00AM to 6:00PM
and Saturday-Sunday between 9:00AM to 4:00PM PST. We are located at
2604-B El Camino Real in Carlsbad, California 92008.
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Quality Construction & Competitive Prices
You receive the best shopping experience with our huge selection of stylish and elegant flat panel entertainment centers, consoles, and armoires at competitive prices. We are proud to help you save money on the entertainment centers you want!
Free Shipping on all Orders
As an added value to our customers, we provide free shipping on all entertainment centers, consoles, armoires.
We Respect Your Privacy
We pledge not to share any personal information with any other company or service.
Customer Testimonials
"I was surprised to receive such a great price and free shipping for such heavy furniture. Superb customer service and follow through. Thanks!"
- Peter G., Salt Lake City, UT
"We have been searching for the perfect entertainment center for our large plasma TV. We found the perfect unit for our home with an elegant design. Thanks for your help."
- Jose S., Detroit, MI
"Safe and secure shopping and a company's satisfaction guarantee is important. Your company follow through was impressive, and I now enjoy my entertainment center nightly. Fast and free shipping was great too."
- Matt P., Boston, MA
"Having just remodeled our home, our new entertainment center is the centerpiece of our living room. Your site has a wonderful selection, and we got a great deal. Our next purchase is an armoire!"
- Jeff & Joy L., Atlanta, GA
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